bx88 Privacy Policy — How We Protect Your Data

Introduction and Scope

This Privacy Policy is published by bx88 (referred to in this document as "bx88", "we", "our" or "us") and applies to all personal data collected, processed and stored in connection with the bx88 website at bx88.vin and all associated services accessible through it. bx88 is committed to handling the personal data of all users — including registered players, visitors and prospective players from Bangladesh and elsewhere — with transparency, care and in accordance with applicable data protection principles. This Policy is written in plain English to make it as accessible as possible, while maintaining the legal accuracy required of a formal privacy document.

By accessing the bx88 platform, creating an account, or using any of its services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not proceed to use the bx88 platform. Please note that this Policy should be read together with bx88's Terms & Conditions, which govern the overall terms of your use of the bx88 platform.

Personal Data We Collect

bx88 collects personal data from players and visitors through several channels. The categories of data collected are described below. bx88 collects only the data that is necessary for the legitimate purposes outlined in this Policy and does not collect data in excess of those purposes.

How bx88 Uses Your Personal Data

bx88 uses the personal data it collects for the following specific purposes. Each purpose corresponds to a legitimate legal basis for processing, as described in Section 4. bx88 does not use your personal data for purposes beyond those listed below without first obtaining your explicit consent.

• To create and manage your bx88 player account, including verifying your identity, age and eligibility prior to and during account registration.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other approved BDT payment methods, and to maintain accurate financial records of all transactions on your account.
• To detect, investigate and prevent fraudulent activity, money laundering, account abuse, collusion, bonus abuse, multiple-account registration and other conduct that is prohibited under bx88's Terms & Conditions.
• To provide customer support, respond to account queries and complaints, and fulfil any applicable responsible gaming obligations such as processing self-exclusion requests or deposit limit adjustments.
• To personalise your experience on the bx88 platform, including surfacing game recommendations, tailoring promotional offers to your gaming history, and displaying content in your preferred language.
• To comply with applicable legal, regulatory and anti-money-laundering obligations, including maintaining transaction records for the periods required by applicable law and disclosing data to competent authorities when lawfully required to do so.

Legal Basis for Processing

bx88 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used. Where bx88 relies on consent as a legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

• Contract performance — processing necessary to fulfil bx88's obligations under your account registration agreement, including processing deposits, paying out verified winnings, and providing customer support.
• Legal obligation — processing required to comply with applicable laws including anti-money-laundering regulations, KYC requirements, and any lawful disclosure requests from competent authorities.
• Legitimate interests — processing necessary for bx88's legitimate business interests, including fraud prevention, platform security, responsible gaming enforcement and improvement of the bx88 gaming experience, provided those interests are not overridden by your privacy rights.
• Consent — where bx88 sends you optional promotional communications or uses non-essential cookies, this is done on the basis of your consent, which you may withdraw at any time.

Sharing Your Personal Data

bx88 does not sell your personal data to third parties. bx88 shares personal data only in the limited circumstances described below and only to the extent necessary for the specific purpose identified.

• Payment service providers — bx88 shares the minimum necessary transaction data with bKash, Nagad, Rocket, Upay and any other approved payment processors to complete deposit and withdrawal transactions. These providers process data strictly for payment purposes and under contractual data protection obligations.
• Game technology providers — bx88's game software suppliers (including but not limited to Pragmatic Play, Evolution Gaming, NetEnt and Spribe) may receive limited technical session data necessary to operate and secure the games you play. These providers do not receive your identity or financial data beyond what is technically required to deliver gameplay.
• Fraud and security services — bx88 may share data with third-party fraud detection, identity verification and KYC service providers to fulfil its anti-money-laundering obligations and to protect the integrity of the platform.
• Regulatory and law enforcement authorities — bx88 will disclose personal data to competent regulatory bodies, law enforcement agencies or courts where it is legally required to do so by a valid court order, regulatory direction or applicable law. bx88 will, where permitted by law, notify the affected player of such a disclosure.

All third parties with whom bx88 shares personal data are required by contract to maintain appropriate technical and organisational security measures to protect that data and to process it only in accordance with bx88's documented instructions and applicable law. bx88 does not authorise any third party to use your personal data for their own independent marketing or commercial purposes.

Payment Data and BDT Wallet Security

bx88 processes all financial transactions in Bangladeshi Taka (BDT) via approved mobile money operators including bKash, Nagad, Rocket and Upay. When you initiate a deposit or withdrawal on bx88, your transaction is processed through the secure API infrastructure of the relevant payment provider. bx88 does not store your full mobile wallet number, mobile banking PIN, or any equivalent financial authentication credential. bx88 retains only the minimum reference data necessary to reconcile transactions, resolve disputes and meet its regulatory reporting obligations.

All payment communications between bx88 and payment providers are conducted over encrypted HTTPS connections with SSL/TLS protocols active throughout. bx88 strongly advises all Bangladesh players never to share their bKash or Nagad PIN with any third party, including bx88 customer support agents, who will never ask for your full wallet credentials.

Cookies and Tracking Technologies

The bx88 platform uses cookies and similar tracking technologies to provide a functional, secure and personalised experience. Cookies are small text files stored on your device when you visit the bx88 website. bx88 uses three categories of cookies:

• Strictly necessary cookies — essential for the bx88 platform to function. These include session authentication cookies that keep you logged in securely during your visit. These cannot be disabled without preventing the platform from working properly.
• Performance and analytics cookies — used to understand how players interact with the bx88 platform, which games are most popular, how long sessions last and where technical errors occur. This information is used in aggregate to improve the platform.
• Promotional cookies — where you have given consent, bx88 may use cookies to record which promotional offers you have viewed or interacted with, so we do not show you the same promotion repeatedly.

You can manage or delete cookies through your mobile browser settings. Disabling strictly necessary cookies may impair your ability to use the bx88 platform, including logging in to your account. Disabling performance or promotional cookies will not prevent you from accessing and playing on bx88.

Data Security Measures

bx88 implements a range of technical and organisational security measures to protect personal data from unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption on all data transmissions between the player's device and the bx88 platform, encrypted storage of sensitive account data at rest, access controls that restrict internal access to personal data on a need-to-know basis, and regular security assessments of the bx88 platform infrastructure.

Notwithstanding the above, no internet-based data transmission or storage system can be guaranteed to be 100% secure. In the event that bx88 becomes aware of a data security breach that affects your personal data in a material way, bx88 will notify affected players via their registered contact details within a reasonable timeframe and will take all appropriate remedial action.

Data Retention

bx88 retains personal data for only as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data (identity information, transaction history, gaming history and communications records) is retained for the duration of your active account plus a minimum period thereafter as required under applicable anti-money-laundering and financial record-keeping obligations. Where you request the closure of your account and deletion of your data, bx88 will delete or anonymise data that it is not legally obliged to retain, and will confirm completion of this process to you in writing to your registered contact details.

Exercising Your Privacy Rights

Registered bx88 players and visitors may exercise any of the privacy rights described in the summary at the top of this Policy by contacting bx88 via the email address listed in Section 13 below. bx88 will acknowledge your request within 72 hours of receipt and will endeavour to fulfil your request within 30 calendar days. For complex requests, or where the volume of concurrent requests warrants additional time, this period may be extended by a further 30 days with notice provided to you.

bx88 reserves the right to verify your identity before fulfilling a data access, rectification or deletion request to ensure that such data is not released to or acted upon by any unauthorised person. bx88 will not charge a fee for exercising your privacy rights unless a request is manifestly unfounded or excessive, in which case bx88 may charge a reasonable administration fee or decline to act on the request, with written reasons provided.

Children and Age Restrictions

The bx88 platform is strictly for use by adults aged 21 years and above. bx88 does not knowingly collect personal data from individuals under the age of 21. If bx88 becomes aware that it has inadvertently collected personal data from a person under 21, it will immediately delete that data and close any associated account. If you have reason to believe that a person under the age of 21 has registered or attempted to register on the bx88 platform, please notify bx88 immediately via the support contact details provided in Section 13 below.

Changes to This Privacy Policy

bx88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, bx88's data processing practices or the services offered on the bx88 platform. When a material change is made to this Policy, bx88 will update the effective date at the top of this document and, where practicable, notify registered players of the change via their registered contact details. Continued use of the bx88 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms. Players who do not accept an updated Policy should cease using the bx88 platform and close their account.

Contact bx88 About Privacy

If you have questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how bx88 has handled your personal data, please contact us using the email address below. bx88 aims to respond to all privacy-related enquiries within 72 hours during normal operating hours (Bangladesh Standard Time, UTC+6).